Privacy Policy

Last updated: February 17, 2026

1. Information We Collect

When you use our contact form, we collect the following personal information:

  • Name
  • Email address
  • Company name (optional)
  • Message content

We do not use cookies for tracking or advertising. Our site may use essential cookies required for basic functionality. We do not use analytics or third-party tracking scripts.

2. How We Use Your Information

Your information is used solely to respond to your inquiry. When you submit the contact form, your data is transmitted via Postmark, a third-party email delivery service, to our team at getreel@reelaxis.com.

3. Third-Party Services

We use the following third-party service to process your data:

  • Postmark (by ActiveCampaign) - used to deliver contact form submissions via email. Postmark processes your name, email, and message content. Their privacy policy is available at postmarkapp.com/privacy-policy.

4. Data Retention

We retain contact form submissions in our email inbox for as long as necessary to respond to and resolve your inquiry. We do not store your personal data in a database beyond the email delivery process.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate data.
  • Deletion: Request that we delete your personal data.
  • Opt-out: You may opt out of future communications at any time.

To exercise any of these rights, contact us at getreel@reelaxis.com.

6. GDPR Compliance (EEA Users)

If you are in the European Economic Area (EEA), our legal basis for processing your personal data is your explicit consent, given when you submit the contact form and agree to this Privacy Policy. You may withdraw consent at any time by contacting us.

7. CCPA Compliance (California Residents)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell your personal information to third parties.

8. CAN-SPAM Compliance

We do not send unsolicited commercial emails. Any email communication from us is in direct response to your inquiry through our contact form.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
getreel@reelaxis.com