Trust

How do I know an AI vendor is real?

Ask them to show you the thing running on their own business. Vendors who actually operate what they sell can do it immediately; vendors who cannot will offer you a case study instead.

By Nick Dinsmoor · Last reviewed August 4, 2026

Questions that separate them quickly

Who specifically will run this, and can I meet them? What does it do when it fails? Show me output from last week, not a demo. What is your accuracy figure and how do you measure it?

What a good answer sounds like

Specific, named, and willing to describe a limitation without being pushed. Anyone who tells you their AI has no failure modes has not run one in production.

The dogfooding test

Our outbound runs on the AI Sales Agent we sell. Our content ships from these workflows. If that were not true, the claim would collapse the first time you asked for an example.